{"id":32302,"date":"2026-02-14T14:09:42","date_gmt":"2026-02-14T08:39:42","guid":{"rendered":"https:\/\/www.unshownjewelry.com\/?page_id=32302"},"modified":"2026-02-14T14:11:27","modified_gmt":"2026-02-14T08:41:27","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.unshownjewelry.com\/es\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h1><strong>Frequently Asked Questions<\/strong><\/h1>\n<p><strong>Orders &amp; Products<\/strong><\/p>\n<ol>\n<li><strong> Are your pieces handcrafted?<\/strong><br \/>\nYes. Each Unshown Jewelry piece is thoughtfully handcrafted using silver, natural gemstones, pearls, and carefully selected elements.<\/li>\n<li><strong> Will the product look exactly like the photo?<\/strong><br \/>\nNatural gemstones and pearls may vary slightly in colour, shape, and texture. These subtle differences are part of their beauty and uniqueness.<\/li>\n<li><strong> Is your Jewelry made of real silver?<\/strong><br \/>\nYes. Our base metal is silver. With proper care, it will maintain its elegance and finish over time.<\/li>\n<li><strong> Do you restock sold-out items?<\/strong><br \/>\nSome pieces may be restocked depending on material availability. Limited or one-of-a-kind pieces may not return.<\/li>\n<\/ol>\n<p><strong>Shipping &amp; Delivery<\/strong><\/p>\n<ol start=\"5\">\n<li><strong> How long does shipping take within India?<\/strong><br \/>\nOrders are typically delivered within 3\u20137 business days after dispatch.<\/li>\n<li><strong> Do you ship internationally?<\/strong><br \/>\nYes, we ship to select international destinations. Delivery timelines vary based on location.<\/li>\n<li><strong> Will I have to pay customs duties?<\/strong><br \/>\nInternational customers are responsible for any customs duties or local taxes applicable in their country.<\/li>\n<li><strong> How can I track my order?<\/strong><br \/>\nOnce your order is dispatched, you will receive tracking details via email.<\/li>\n<\/ol>\n<p><strong>Returns &amp; Refunds<\/strong><\/p>\n<ol start=\"9\">\n<li><strong> What is your return policy?<\/strong><br \/>\nWe offer a 7-day return window from the date of delivery. Items must be unused and in original condition.<\/li>\n<li><strong> Can I cancel my order?<\/strong><br \/>\nOrders can be cancelled before dispatch. Once shipped, cancellations are not possible.<\/li>\n<li><strong> Do you offer exchanges?<\/strong><br \/>\nWe currently do not offer direct exchanges. You may return eligible items and place a new order.<\/li>\n<\/ol>\n<p><strong>Jewelry Care<\/strong><\/p>\n<ol start=\"12\">\n<li><strong> Will silver tarnish over time?<\/strong><br \/>\nSilver may naturally oxidize over time. Proper storage and gentle cleaning will help maintain its shine.<\/li>\n<li><strong> How should I store my jewelry?<\/strong><br \/>\nStore in a dry, airtight pouch and keep pieces separate to prevent scratches.<\/li>\n<li><strong> Can I wear my jewelry daily?<\/strong><br \/>\nYes, but we recommend removing it before showering, swimming, or exercising to preserve its longevity.<\/li>\n<\/ol>\n<p><strong>Gifting<\/strong><\/p>\n<ol start=\"15\">\n<li><strong> Do you offer gift packaging?<\/strong><br \/>\nYes. All orders are thoughtfully packed and suitable for gifting.<\/li>\n<li><strong> Can I include a personal note?<\/strong><br \/>\nYes, you may request a personalised note during checkout.<\/li>\n<\/ol>\n<p><strong>Payments &amp; Security<\/strong><\/p>\n<ol start=\"17\">\n<li><strong> Is my payment information secure?<\/strong><br \/>\nYes. Payments are processed through secure third-party gateways. We do not store full card details.<\/li>\n<li><strong> What payment methods do you accept?<\/strong><br \/>\nWe accept major debit\/credit cards and other payment options available at checkout.<\/li>\n<\/ol>\n<p>Still have a question?<br \/>\nWe\u2019re here to help<\/p>\n<p><strong>Unshown Jewelry<\/strong><br \/>\nEmail: contactus@unshownjewelry.com<br \/>\nWebsite: <a href=\"https:\/\/www.unshownjewelry.com\/es\/\">https:\/\/www.unshownjewelry.com<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Frequently Asked Questions Orders &amp; Products Are your pieces handcrafted? Yes. Each Unshown Jewelry piece is thoughtfully handcrafted using silver,","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-32302","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.unshownjewelry.com\/es\/wp-json\/wp\/v2\/pages\/32302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.unshownjewelry.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.unshownjewelry.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.unshownjewelry.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.unshownjewelry.com\/es\/wp-json\/wp\/v2\/comments?post=32302"}],"version-history":[{"count":2,"href":"https:\/\/www.unshownjewelry.com\/es\/wp-json\/wp\/v2\/pages\/32302\/revisions"}],"predecessor-version":[{"id":32305,"href":"https:\/\/www.unshownjewelry.com\/es\/wp-json\/wp\/v2\/pages\/32302\/revisions\/32305"}],"wp:attachment":[{"href":"https:\/\/www.unshownjewelry.com\/es\/wp-json\/wp\/v2\/media?parent=32302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}